Shipping policy

All orders will be processed

We are not responsible for late shipments due to holidays, natural disasters, or carrier delays.

If you provided an email address at time of purchase, a tracking number will be emailed to you once your order has been processed

 

Wigs

When purchasing custom wigs, the processing time is 7-14 business days as they are custom made to order and require more time to make. So total wait time to receive your order from the day you have placed it is 7-21 business days. If you need your wig sooner, please choose the express option as well as email enchantressehair.com to discuss times.

 

Hair Extensions, Tools and Accessories

Hair Extensions, tools and accessories will have a processing time of 1-2 business days and shipping time of 2-4 business days.

 

All Orders

If you're located outside the U.S., your package should arrive within 7-10 business days.